CISER Computing HelpDesk

[ SCHEDULE ]

[ POLICY ]

[ OTHER ]

[ STAFF ]

CISER COMPUTING HELPDESK

• WALK-IN CONSULTING:
• location: 391 Pine Tree Road
• hours: 10-12 and 2-4,  Monday-Friday
• E-MAIL:  ciser@cornell.edu 
• PHONE:   607-255-1986 (audix available, Monday-Friday response)
• INSTANT MESSAGING:  (during regular consulting hours)
• MSN Messenger:   ciser@cornell.edu
• Yahoo  Messenger: ciser_consulting
• Skype: ciser_consulting
• Google Talk:  ciser.consulting
• AIM:  ciser1consulting
  
• APPOINTMENTS:
• schedule via e-mail to ciser@cornell.edu

CISER COMPUTING HELPDESK POLICY:

CISER Computing Consulting Services are free to Cornell faculty, staff, and students engaged in social and economic research, and also others as time allows.  Our consultants are available to help you with data access, data manipulation, program logic, program syntax and de-bugging, as well as database conversions, and file transfers across computing platforms.  However, to be fair to all, and to follow the directives of the Deans who support CISER, we must limit the amount of time we spend with each client on any particular task or problem. Our policy is to help you do your own computing, rather than do it for you.

OTHER CISER COMPUTING HELP:

• On-line Computing Help
• Computing Workshops

CISER COMPUTING CONSULTING STAFF:

Xi Darcy Jiahong

Ling Bin Mike

• HELPDESK CONSULTANTS:  ciser@cornell.edu, 255-1986
• Michael Dixon, Jingjing Gu, Darcy Steeg, Ling Xia, Xi Yang, Jiahong Zhang, and Bin Zhou
• WORKSHOP INSTRUCTION: 
• Florio Arguillas, Michael Dixon, Darcy Steeg, and Xi Yang

OTHER STATISTICAL COMPUTING RELATED HELP ON CAMPUS:

• The Cornell Statistical Consulting Unit offers help and resources for designing, implementing, and interpreting statistics.