Computing Help

The CISER Computing User Account Guides were developed to assist users with questions related to the use of all CISER computing servers.  

Page Descriptions - brief summaries of some guides and related pages, listed alphabetically

Available Software

Note: CISER does not sell any software. To buy software see Cornell software licensing. The software below may be used on our servers by anyone with a CISER computing account. READ MORE

CANVAS Apps on Demand(AoD)

How to use Apps on Demand (AoD), which is the new application used for class computing accounts. READ MORE

Computing Help

The CISER Computing User Account Guides were developed to assist all users with questions related to the use of all CISER computing servers. READ MORE

CRADC

The Cornell Restricted Access Data Center (CRADC) provides customized secure computing environments for working with restricted research data, meeting the individual requirements of each data provider. READ MORE

CRADC DUO Troubleshooting

To enroll a new device for your CRADC project DUO authentication… READ MORE

File Compression

How to compress and zip up your files to send files to other users easier and more efficiently. READ MORE

File Management

Working in a remote computing environment can be quite different than working on a standard desktop space.  This section of the CISER Computing Manual will guide you through these differences. READ MORE

Login Instructions

Your login procedure depends on your account type and what kind of computer you’re on. READ MORE

Manage Your Sessions

Account lockouts, sessions and processes, logoff vs disconnect. READ MORE

Managing Your Work Environment

Finding and managing files in your computing account’s workspace. READ MORE

New CRADC Project Request

Request new project space to be created on the CRADC server. READ MORE

Passwords

How to change your CISER RSCH or CRADC account passwords. Also includes suggestions for creating a good password and what the password requirements are. READ MORE

Printing

How to print from CISER’s servers. READ MORE

Report a CRADC-related Issue

Report a problem you’re having on the CRADC server. READ MORE

Request an Account

Contains links that will set you up with a CISER computing account. READ MORE

Secure Data Services File Transfer Request

How to transfer files on the CRADC servers or the Secure Standalone Enclave. READ MORE

Sharing Files

Information on sharing files with other users. Purpose is so multiple researchers can work on the same files. Includes a link to request a shared work space. READ MORE

Transferring/Moving Files

How to transfer files to or from the CISER research servers, the CRADC servers, or the Secure Standalone Enclave. READ MORE