The CISER Computing User Account Guides were developed to assist users with questions related to the use of all CISER computing servers.
Computing Account Menu - all user account guides, organized by subject
Page Descriptions - brief summaries of some guides and related pages, listed alphabetically
CANVAS Apps on Demand(AoD)
Posted: March 10, 2020
How to use Apps on Demand (AoD), which is the new application used for class computing accounts. READ MORE
CISER Resources Terms of Use
Posted: October 8, 2020
The CISER Resources Terms of Use policy outlines the expectations for the use of CISER resources, including but not limited to CISER computing resources (servers, software applications, file storage, secure access rooms, etc.), computing accounts (Research, Class and all levels of restricted access accounts), and the Data Archive. READ MORE
Computing Account Software
Posted: December 1, 2020
Software available for use on CISER systems for CISER computing account holders. READ MORE
Computing Help
Posted: June 5, 2020
The CISER Computing User Account Guides were developed to assist all users with questions related to the use of all CISER computing servers. READ MORE

CRADC
Posted: November 17, 2017
The Cornell Restricted Access Data Center (CRADC) provides customized secure computing environments for working with restricted research data, meeting the individual requirements of each data provider. READ MORE
CRADC DUO Troubleshooting
Posted: October 13, 2016
To enroll a new device for your CRADC project DUO authentication… READ MORE
File Compression
Posted: June 4, 2020
How to compress and zip up your files to send files to other users easier and more efficiently. READ MORE
File Management
Posted: October 7, 2016
Working in a remote computing environment can be quite different than working on a standard desktop space. This section of the CISER Computing Manual will guide you through these differences. READ MORE
Login Instructions
Posted: October 7, 2016
Your login procedure depends on your account type and what kind of computer you’re on. READ MORE
Manage Your Sessions
Posted: August 1, 2020
Account lockouts, sessions and processes, logoff vs disconnect. READ MORE
Managing Your Work Environment
Posted: June 4, 2020
Finding and managing files in your computing account’s workspace. READ MORE
New CRADC Project Request
Posted: December 13, 2017
Request new project space to be created on the CRADC server. READ MORE
Passwords
Posted: September 7, 2020
How to change your CISER RSCH or CRADC account passwords. Also includes suggestions for creating a good password and what the password requirements are. READ MORE
Report a CRADC-related Issue
Posted: December 13, 2017
Report a problem you’re having on the CRADC server. READ MORE
Request an Account
Posted: September 26, 2016
Contains links that will set you up with a CISER computing account. READ MORE
Secure Data Services File Transfer Request
Posted: October 13, 2016
How to transfer files on the CRADC servers or the Secure Standalone Enclave. READ MORE
Sharing Files
Posted: June 4, 2020
Information on sharing files with other users. Purpose is so multiple researchers can work on the same files. Includes a link to request a shared work space. READ MORE
Transferring/Moving Files
Posted: June 6, 2020
How to transfer files to or from the CISER research servers, the CRADC servers, or the Secure Standalone Enclave. READ MORE