CISER HelpDesk Four ways to find help with your computing, software, and data questions… Online 24/7 online help The CISER website includes instructions for obtaining and using computing accounts, along with troubleshooting FAQs. Please visit our Help Center for assistance. Close Call 607-255-1986 During Spring and Fall semesters, consultants are usually available at (607)255-1986 during regular office hours. To see current availability, see the consultant schedule. CISER's reception desk (607)255-4801 may be reached M-F 8:00am-4:00pm. There is no consulting available during staff holidays. Close Email *protected email* Send an email to the CISER help desk at *protected email* or use the contact form. Outside of scheduled hours, follow-up will be within 24 hours M-F. Close Walk In CISER / Mann Lib During Spring and Fall semesters, consultants are usually available during regular office hours, mornings at the CISER building, and afternoons at Mann Library. To see current hours and locations, see the consultant schedule. There is no consulting available during staff holidays. Close * for details, mouse-over icons To see if a help desk consultant is currently available, please see the consultant schedule.