CCSS Research Support HelpDesk Four ways to find help with your computing, software, and data questions… Online 24/7 online help The CCSS Research Support website includes instructions for obtaining and using computing accounts, along with troubleshooting FAQs. Please visit our Help Center for assistance. Close Call 607-255-1986 During Spring and Fall semesters, consultants are usually available at (607)255-1986 during regular office hours. To see current availability, see the consultant schedule. The CCSS-RS reception desk (607)255-4801 may be reached M-F 8:00am-4:00pm. There is no consulting available during staff holidays. Close Email *protected email* Send an email to the CCSS-RS HelpDesk at *protected email* or use the contact form. Outside of scheduled hours, follow-up will be within 24 hours M-F. Close Walk In Rhodes Hall / Mann Lib Walk-in consulting is not available until further notice. Close * for details, mouse-over icons To see if a help desk consultant is currently available, please see the consultant schedule.