User Account Guides

Also see Computing Help

Available Software

Note: CISER does not sell any software. To buy software see Cornell software licensing. The software below may be used on our servers by anyone with a CISER computing account. READ MORE
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Computing Help

The CISER Computing User Account Guides were developed to assist all users with questions related to the use of all CISER computing servers. READ MORE
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CRADC

The Cornell Restricted Access Data Center (CRADC) provides customized secure computing environments for working with restricted research data, meeting the individual requirements of each data provider. READ MORE
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CRADC DUO Troubleshooting

To enroll a new device for your CRADC project DUO authentication… READ MORE
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File Compression

7-Zip 7-Zip is a popular compression utility which copies files into zipped archives with a .zip extension. Each file can be compressed separately, or a group of files can be READ MORE
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File Management

Working in a remote computing environment can be quite different than working on a standard desktop space.  This section of the CISER Computing Manual will guide you through these differences. READ MORE
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Login Instructions

Your login procedure depends on your account type and what kind of computer you’re on… READ MORE
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Manage Your Sessions

Account lockouts, sessions and processes, logoff vs disconnect. READ MORE
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Managing Your Work Environment

Finding and managing files in your computing account’s workspace. READ MORE
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New CRADC Project Request

Request new project space to be created on the CRADC server. READ MORE
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Passwords

Password Requirements and Recommendations CISER encourages the use of passphrases, as well as the use of a secure password management tool. Cornell University provides LastPass free for use to all READ MORE
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Printing

How to print from CISER’s servers. READ MORE
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Report a CRADC-related Issue

Report a problem you’re having on the CRADC server. READ MORE
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Request an Account

Research or Class Accounts Use the CISER Account Management application to apply for a CISER Research or Class computing account. Faculty (or their delegate) may also use this application to READ MORE
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Secure Data Services File Transfer Request

How to transfer files on the CRADC servers or the Secure Standalone Enclave. READ MORE
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Sharing Files

CISER Research (CISERRSCH) Sharing Files from the Research Servers By default, only you have access to the files in your work space on the research server. To share space, you can either READ MORE
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Transferring/Moving Files

How to transfer files to or from the CISER research servers, the CRADC servers, or the Secure Standalone Enclave. READ MORE
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