PROBLEM: By default, ATLAS.ti puts your library on the CISER servers’ C drives, and all user data placed in there are deleted each month when the servers go down for maintenance. Thus, your ATLAS.ti data files on the C drive will be erased! Downtimes are usually from 8:00AM to 5:00 PM of the Wednesday following the second Tuesday of each month.
SOLUTION: To avoid files from getting deleted, your ATLAS.ti project library must be redirected to your user work space on the U: drive (or S: drive for those project teams with shared folders or CRADC users). If you don’t set your library properly, you WILL DEFINITELY lose your documents!
To learn more about libraries in ATLAS.ti see the ATLAS.ti training center.
If you have questions/clarifications, please don’t hesitate to contact the CISER HelpDesk or call Florio Arguillas at 607-255-7838.